All of the cabinets and vanities come with a piece of toe kick, but most people like to create a uniform look across the front to hide the seams where the cabinets connect. For that, you will need to buy additional toe kick.
The manufacturing process has been improved to make sure that our cabinets are as eco-friendly as possible. All of the cabinet lines pass the new emissions standards that have been set by California, which are toughest in the country.
We do not carry end panels for the pantries, since the sides are finished to match the face frames and doors. You could use decorative false doors on the sides if you wanted to add some detailing to it.
For most of the cabinet lines the blind base needs to be installed 3”-6″ away from the wall and will also have a maximum pull. Please review the specific cabinet specifications to be sure you are accounting for the correct amount of space.
RTA Cabinets are the alternative to high priced, custom and semi-custom kitchen cabinets. They give both homeowners and professionals an affordable way to get a high quality cabinet at an affordable price.
You could always move the plumbing, but that would most likely require a professional plumber. If you won’t want to hire someone, you can either create a false drawer where the plumbing is interfering by not using the actual drawer box
There are several factors that lead to the lower price, but it really comes down to eliminating the middle men and giving you a high quality product without the cost of a brand name. Lower overhead, factory direct pricing.
While we would like to offer as many different filler sizes as possible, the 3″ and 6″ can be cut down to fill any gap that may be needed to be filled. Anything over 6″ should be added to the cabinet next to it, or bump up the 9″ cabinet.
We offer both mullion doors and open faced doors for our cabinets. Depending on the cabinet line will determine if it comes with glass or does not. For those that do not come with glass it allows you pick your own style of glass rather than the one that comes with it already.
To join the contractor program, you can send an email to Info@Cabinets.deals with your full business info, including contractors/builders license number, and your username so that he can set up your account.
The warranty covers any manufacturing defects or issues that occur once the cabinets are installed. We are not liable for issues that arise from improper installation or assembly. While it occasionally happens, we very rarely have any issues with the cabinets once they are installed.
Most online companies do not carry an inventory (they actually purchase from us or one of the other half dozen importers). While they may claim to carry a 3 months inventory, they are really just drop shipping product from another location. We carry our own inventory, have a direct link to the factory, and have established ourselves as one of the leaders in the industry.
We recently upgraded our phone system to allow for more calls, more ability to reach a live person, and multiple ways to get in touch with the right department, but with the high volume of calls that we get in a day, we are still not able to get to every call. We appreciate your patience and do everything we can to get back to our customers as fast as possible if we miss their call.
In some cases, there will be certain items out of stock. If this is the case, we will notify you and let you know when it will be in stock. Then you will have the option to:
Switch the out of stock item(s) to another item that is in stock and ship the order (ex: switch a 15″ drawer base to a regular 15″ base, or a 21×30 wall cabinet to a 18×30 wall cabinet with a 3” filler). If the items being changed result in a higher cost, you would be responsible for the difference and if they are a lesser cost, you would receive a refund for that amount.
If you want to get a sample cabinet to see how they go together or what the quality of the cabinets is like, the best thing to do is to figure out your layout and order the smallest cabinet that you will need. You can order door samples or browse our photo gallery.
You can always add or subtract from your order once it is placed, but it may delay your order. If you are adding to the order, in some cases we may not have the cabinet(s) at our Houston facility. Call customer service if you need to make any changes to your order.
While some orders may only take 2-3 days, our average processing time is 4-5 business days and we have to go in the order they are received. We have a high volume of orders coming in each week, so we try to process them as fast as possible.
Holds can be removed by contacting your bank and letting them know that the charge will not be processed. Sometimes they will require that we confirm it, which we will gladly do. Contact customer service for help with this.
The average processing time is 4-5 business days, but this can change based on volume and when we are shuttling product between warehouses. Since we have two facilities we do not always have all of the cabinets for an order in one location.
When an order is placed, we only authorize a transaction. We don’t actually charge it until the order is placed with the manufacturer. Your order will remain as a pending charge until the order is placed with the manufacturer.
Since it takes several months for product to arrive at our facility, we try to plan/forecast several months ahead. With the continued growth and not having a consistent order pattern, we sometimes run out of certain items in each style, but constantly have containers coming from the factory.
If you attempted to process your order multiple times, you may see multiple charges pending. This is true for both processing orders and adding/subtracting items from an existing order. Every time an attempt is made to process your credit card, even if it is declined, that money is reserved by your bank. This money is just pending and will be returned to your account in a couple of days.
If you need to cancel your order that is in transit to you, we would need to contact the freight company to have it returned to the warehouse. You would be responsible for any return shipping fees being charged by the freight company, in addition to the initial shipping charge you paid when placing the order and a 30% restocking fee. Once the order is returned to the warehouse, you will be refunded less the shipping and restocking fees.
We take Visa, Mastercard, Discover, American Express, Quickpay, and Cash if you are paying at our Houston facility. We currently do not accept personal checks. Please contact customer service to pay with Quickpay.
To protect our customers from fraud, we have a high level of security on our merchant services account. A card can be declined for a mismatch in the name/address, daily limit, or a limit on the amount for internet transactions. Normally we are provided with a reason, but in some cases, you will have to contact your credit card company to find out why.
Yes! Cabinets.Deals offers a free design service to all of our clients. There are no hidden fees or binding obligations. All you have to do is email us the dimensions or photo of your kitchen and one of our designers will work with you to create your dream kitchen. Designs must be approved and verified by the customer before confirming the purchase. We do not guarantee or take responsibility for any design. All designs are recommendations based on the information that we are given and all information must be submitted in writing, not verbally.
We work with 3rd party logistics companies, that allow us to get some low rates on shipping. We try to get the best rates possible for our customers, but if you are able to get a better rate, you can certainly handle your own shipping. If you want to handle your own shipping, you will be responsible for creating the paperwork, arranging the pickup, and filing any claims.
We do allow customers to waive liability on larger items if you want to ship them UPS/Fedex. We do not encourage it, and UPS/Fedex will not honor a claim if damaged, but you can contact customer service if you are interested in waiving liability to ship it parcel and they will tell you how to proceed.
It is important to count everything while the driver is present. In some cases, accessories may be packaged together, so don’t always go by the packing slip. If something is missing, note it on the delivery receipt and file a claim on the website by logging into your account and opening up your order.
In some cases, it may take a couple of days for our claims department to research a claim, search for parts, and get you a response. We know that any type of damages can be a burden for our customers, so we try to process them as fast as possible. If you feel that your claim wasn’t received, please contact our claims department and they can give you more information.
If your shipment is damaged, it is very important to note it on the delivery receipt. As soon as you discover the damage, file a claim on the website by logging into your account and noting it on the order.
This is considered concealed damage, and can happen in transit without anyone knowing. This is why it is important to inspect each box within 48 hrs. If you discover concealed damage, please report it immediately.
In the past, vanities came with corner brackets. Since they are not needed when installing granite or any solid surface countertops, they really are no longer needed. We do have some if you are installing a laminate top, but if not, they will not be needed since they are not structural.
Roadside delivery can sometimes be different from carrier to carrier, but it is intended to provide residential delivery to your roadside. Not all trucking companies have a liftgate on their trucks, so some times it will include placement on the ground, other times you will be required to assist the driver in getting the cabinets down off the truck (which is why it is important to have someone there to assist you).
Due to the size, weight, and fragile nature of some of the cabinets, we discourage sending them UPS or Fedex. We have identified the items that they tend to damage more frequently than others, and try not to ship those items unless they are on a pallet.